Terms of service

These Terms & Conditions (“Terms”) govern your access to and use of our website (the “Website”) and your purchase of products from Cedar Bay Inc (“we,” “us,” or “our”).

By accessing our Website, browsing our products, or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use the Website or place an order.

Eligibility

You must be at least 18 years old, or have reached the legal age of majority in your jurisdiction, to place an order through the Website.

By submitting an order, you confirm that the information you provide is complete and accurate and that you are authorized to use the selected payment method.

Parents, guardians, and caregivers are responsible for selecting products that are appropriate for a child’s age, abilities, and intended use.

Use of the Website

You may use the Website only for lawful personal shopping and browsing purposes and in accordance with these Terms.

You must not:

Attempt to gain unauthorized access to customer accounts, servers, systems, or other restricted areas
Disrupt or interfere with the operation, availability, or security of the Website
Provide false, misleading, or fraudulent billing, payment, shipping, or contact information
Place fraudulent or unauthorized orders
Introduce malicious software, harmful code, or other disruptive technology
Copy, reproduce, distribute, or commercially exploit Website content without authorization

We may restrict or suspend Website access where we reasonably believe a user has engaged in fraudulent, harmful, unlawful, or otherwise prohibited activity.

Product Information

We make reasonable efforts to present accurate product descriptions, photographs, materials, dimensions, colors, prices, age recommendations, and availability information.

However, minor differences may occur due to factors such as:

Photography and lighting conditions
Screen and device settings
Manufacturing processes
Production batches
Material variations
Product updates

Product images are provided for reference.

Accessories, furniture, dolls, decorations, or other items appearing in lifestyle photographs are not necessarily included unless they are specifically listed in the applicable product description.

Customers should review the full product information before placing an order.

We may update, modify, discontinue, or limit products, collections, prices, descriptions, promotional offers, or availability from time to time.

Product Design and Variations

Some of our products include multiple pieces, removable accessories, clothing, furniture, movable components, or other play elements.

Minor differences in color, finish, pattern placement, dimensions, packaging, or appearance may occur between production batches.

Reasonable variations of this nature are generally not considered product defects.

If you receive a product that is materially damaged, defective, incorrect, or substantially different from the product ordered, please contact us in accordance with our Refund & Return Policy.

Children’s Product Safety

Customers should carefully review all applicable age recommendations, product warnings, assembly instructions, and adult-supervision guidance provided on the product page, packaging, or accompanying instructions.

Certain products may include small or removable components and may not be suitable for children below the recommended age.

Before a child uses a product, an adult should check that the product is complete, correctly assembled where applicable, and free from visible damage.

Children should not use products that are:

Broken or visibly damaged
Missing essential components
Improperly assembled
Outside the recommended age range
Being used in a manner inconsistent with their intended purpose

Packaging materials should be fully removed before use and kept away from children where appropriate.

Adult supervision should be provided whenever recommended.

Assembly and Product Use

Certain doll furniture, playsets, accessories, and multi-piece products may require assembly.

Customers are responsible for following any assembly instructions, product guidance, and safety information supplied with the product.

Products should not be used if assembly is incomplete or if required components are missing or damaged.

To the extent permitted by law, Cedar Bay Inc is not responsible for damage resulting from improper assembly, misuse, unauthorized modification, failure to follow instructions, or use outside the product’s intended purpose.

Prices and Payment

Unless otherwise stated, all prices displayed on the Website are in U.S. dollars (USD).

Applicable shipping charges, taxes, and optional fees will be displayed at checkout where required.

By submitting an order, you authorize us and our payment service providers to charge the total amount displayed during checkout to your selected payment method.

Customers are responsible for providing complete and accurate:

Billing information
Payment information
Contact information
Shipping information

Payments may be processed through independent third-party payment providers.

A payment authorization, pending transaction, or automated confirmation does not necessarily mean that an order has been finally accepted.

Pricing and Product Information Errors

We make reasonable efforts to maintain accurate pricing, inventory, promotional, and product information.

However, occasional technical, publication, inventory, or pricing errors may occur.

If an obvious error affects an order, we may contact the customer before fulfillment.

Depending on the circumstances, we may:

Correct the affected information
Ask the customer to confirm the corrected order
Cancel the affected product
Cancel and refund the affected order

If an order is canceled after payment has been collected, the applicable amount will be refunded to the original payment method.

Orders and Acceptance

Submitting an order through the Website constitutes an offer to purchase the selected products under these Terms.

An automated order confirmation confirms that we have received your order but does not necessarily mean that the order has been finally accepted or shipped.

Orders remain subject to:

Product availability
Payment verification
Shipping eligibility
Reasonable fraud-prevention checks

We may refuse, limit, or cancel an order where reasonably necessary, including when:

A product is unavailable
Inventory information is incorrect
Payment cannot be authorized or verified
Fraudulent or unauthorized activity is reasonably suspected
A pricing or product-information error has occurred
The shipping address is incomplete, invalid, or unsupported
The order cannot legally or operationally be fulfilled

If we cancel an order after receiving payment, the applicable amount will be refunded to the original payment method.

Product Availability

All products are subject to availability.

Products may occasionally be seasonal, limited in quantity, temporarily unavailable, or discontinued.

Displaying a product on the Website does not guarantee that it will remain available until an order is processed.

If an ordered product becomes unavailable, we may cancel the affected item or order and issue an applicable refund.

We will not substitute a materially different product without the customer’s agreement.

Shipping and Delivery

Shipping areas, processing periods, delivery estimates, carriers, shipping charges, free-shipping eligibility, tracking procedures, and related delivery information are explained in our separate Shipping Policy, which forms part of these Terms.

We currently ship within the United States only.

Delivery dates and transit periods are estimates unless expressly stated otherwise.

Carrier delays, weather conditions, public holidays, address issues, unusually high shipping volumes, and other circumstances outside our reasonable control may affect delivery times.

Orders containing multiple products may occasionally be divided into separate shipments and arrive at different times.

If an order cannot be shipped within an applicable promised shipping period, we will address available cancellation, revised-delivery, and refund options in accordance with applicable law and our Shipping Policy.

Shipping Address

Customers are responsible for providing complete and accurate shipping information.

Please carefully review your delivery details before submitting an order.

If you notice an address error, contact us as soon as possible at hello@cedarbaytoys.com.

We will make reasonable efforts to update the address before shipment, but we cannot guarantee changes once an order has entered final processing or has already been shipped.

Additional charges may apply if an order must be shipped again because of incorrect or incomplete information provided by the customer.

Returns and Refunds

Returns, refunds, damaged products, incorrect items, and related remedies are governed by our separate Refund & Return Policy, which forms part of these Terms.

Returned products must meet the eligibility and condition requirements described in that Policy.

Depending on the circumstances, products that have been:

Used beyond reasonable inspection
Assembled and materially used
Altered or modified
Damaged after delivery
Returned incomplete
Returned with missing accessories or components
Returned outside the applicable return period

may not qualify for a full refund unless the issue results from a product defect, fulfillment error, or another circumstance protected by applicable law.

Nothing in these Terms limits consumer rights that cannot legally be excluded.

Personalized and Final Sale Products

Personalized, customized, made-to-order, clearance, or products clearly identified as Final Sale may have different cancellation or return conditions.

Where applicable, these restrictions will be disclosed on the product page, during checkout, or within our Refund & Return Policy.

Products that arrive materially damaged, defective, or incorrect will still be reviewed in accordance with applicable law and our store policies.

Promotions and Discounts

Promotions, discount codes, free-shipping offers, and other special offers may be subject to separate eligibility conditions.

Unless otherwise stated:

Promotions may have expiration dates
Certain products may be excluded
Multiple promotions may not be combined
Minimum purchase requirements may apply
Promotional codes have no cash value

We reserve the right to correct promotional information affected by obvious technical or publication errors.

Website Content and Intellectual Property

Website content, including text, photographs, product images, graphics, logos, branding, videos, icons, layouts, descriptions, and designs, is owned by or licensed to Cedar Bay Inc and is protected by applicable intellectual property laws.

You may use Website content for ordinary browsing and shopping purposes.

Without prior written permission, you may not:

Reproduce Website content for commercial purposes
Republish product photographs or descriptions
Modify or distribute substantial portions of Website content
Use our branding or logos in a misleading way
Commercially exploit Website content

Nothing in these Terms transfers ownership of our intellectual property to any customer or Website visitor.

Reviews and Customer Content

If you submit a review, photograph, comment, suggestion, or other content through the Website, you confirm that the submitted material is lawful and does not violate another person’s rights.

You grant Cedar Bay Inc a non-exclusive, royalty-free right to display and use submitted content for Website, customer-service, promotional, and legitimate business purposes, subject to applicable law.

We may remove content that we reasonably consider fraudulent, unlawful, misleading, offensive, irrelevant, or otherwise inappropriate.

Third-Party Services

Our Website may use third-party services including payment processors, shipping carriers, ecommerce technology providers, analytics services, and other service providers.

These third parties may operate under their own terms, conditions, and privacy practices.

We are not responsible for independent third-party websites or services except where responsibility cannot legally be excluded.

Website Availability

We make reasonable efforts to keep the Website available and functioning properly.

Temporary interruptions may occur because of maintenance, technical issues, security updates, third-party service interruptions, or circumstances beyond our reasonable control.

We do not guarantee uninterrupted or error-free Website availability.

Disclaimer

We make reasonable efforts to provide accurate Website and product information.

To the fullest extent permitted by applicable law, the Website is provided on an “as available” basis.

Nothing in these Terms excludes warranties, product-safety obligations, consumer protections, refund rights, or other legal rights that cannot lawfully be excluded or restricted.

Limitation of Liability

To the fullest extent permitted by applicable law, Cedar Bay Inc will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Website or products where such liability may lawfully be limited.

We are not responsible for damage resulting from improper assembly, misuse, unauthorized modification, failure to follow product instructions, or use outside a product’s intended purpose, except where applicable law provides otherwise.

Where liability may lawfully be limited, our total liability relating to a particular order will generally not exceed the amount paid for the product or order giving rise to the claim.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Subject to applicable consumer protection requirements, disputes relating to these Terms, the Website, or purchases from Cedar Bay Inc may be brought before courts having appropriate jurisdiction in Wyoming.

Changes to These Terms

We may revise these Terms periodically to reflect changes in our Website, products, services, business practices, or applicable requirements.

The latest version will be posted on the Website with an updated revision date where appropriate.

Changes will apply from their effective date and will not retroactively reduce rights relating to existing transactions where prohibited by applicable law.